Client Service Manager at The Nielsen Company

 Employment Nigeria 05-May-2017 LAGOS , Customer Service  

The Nielsen Company is recruiting to fill the position below :

POSITION : Business Development & Client Service Manager

 Description

  • Understand clients’ business and provide insights to clients’ strategic goals and objectives.
  • Engage in clients’ key business issues, contribute to decision making and deliver effective presentations.
  • Build strong relationships with senior marketing, research and sales leaders within key client organizations.
  • Identify opportunities to expand business within client accounts through a clear understanding of clients’ needs and the application of Nielsen’s suite of solutions.
  • Participate in the development of Client proposals, briefing documents and presentations for all assigned client accounts
  • Participate in the implementation of the needs assessment process in key client organizations.
  • Using consultative selling, effectively communicate and negotiate at top –to-top level.
  • Effective working relationships with clients; the client service teams; and other Nielsen functions

Requirements

  • Degree preferably in Marketing, Research or a Business related area; postgraduate degree or MBA is preferred but not mandatory.
  • 5-6 years working experience in Market Research or Business Analytics and Client Servicing
  • Verbal and written communication skills
  • Knowledge of research methods (RMS & CI), analysis and tools
  • Strong business acumen, strategic perspective and good knowledge of market dynamics.
  • Expertise in servicing clients and strong analytical skills
  • Organisational skills; strong leadership and people management skills
  • Negotiator with effective influencing skills
  • Knowledge and understanding of all Nielsen products and service offerings in Ivory Coast and West Africa


Sorry the application deadline for this job has elapsed



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