OFFICE ASSISTANT

 NOVEX CONSULT 30-Apr-2017 ₦30,000 - 60,000 LAGOS , Administrative  

Our Head office is seeking for an Office Assistant who is a multi-tasker, self-starter, excellent communicator, proactive, efficient and thinks out of the box. If this is you, then we would like to meet with you.

Responsibilities:

  • Act as a hub for customer’s complaints; resolving customer issues and attaining efficiency goals.
  • Responsible for communicating to and retention of client accounts
  • Answer telephone calls and attends to customer enquiries and orders
  • Monitor and update social media platforms and online ads
  • Liaise with stock keeper regarding stock availability for customer orders
  • Ensure customer orders are processed and delivered on time
  • Use of Microsoft office to generate reports
  • Generate invoice for customers.
  • Maintain a clean office
  • Cash Handling
  • Investigate, research and generate sales leads
  • Writing of Sales proposals
  • Assists with warehousing
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right resources and tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Ensure customers’ satisfaction and continued patronage through series of follow-up and customer engagement
  • Travel to customers to follow up sales
  • Perform any other duties as assigned by Management 

Skills and Requirement

  • Thorough knowledge of customer service and office management
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organize, multitask, priorities and work under pressure
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Solid communication skills both written and verbal
  • Strong people and presentation skills
  • Good organizational and multi-tasking abilities
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize, and manage time effectively
  • Must live within close proximity to Amuwo odofin


Sorry the application deadline for this job has elapsed



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