Our Head office is seeking for an Office Assistant who is a multi-tasker, self-starter, excellent communicator, proactive, efficient and thinks out of the box. If this is you, then we would like to meet with you.
Responsibilities:
- Act as a hub for customer’s complaints; resolving customer issues and attaining efficiency goals.
- Responsible for communicating to and retention of client accounts
- Answer telephone calls and attends to customer enquiries and orders
- Monitor and update social media platforms and online ads
- Liaise with stock keeper regarding stock availability for customer orders
- Ensure customer orders are processed and delivered on time
- Use of Microsoft office to generate reports
- Generate invoice for customers.
- Maintain a clean office
- Cash Handling
- Investigate, research and generate sales leads
- Writing of Sales proposals
- Assists with warehousing
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right resources and tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Ensure customers’ satisfaction and continued patronage through series of follow-up and customer engagement
- Travel to customers to follow up sales
- Perform any other duties as assigned by Management
Skills and Requirement
- Thorough knowledge of customer service and office management
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, priorities and work under pressure
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Solid communication skills both written and verbal
- Strong people and presentation skills
- Good organizational and multi-tasking abilities
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Must live within close proximity to Amuwo odofin
Sorry the application deadline for this job has elapsed
