Clients Relations Executive at Ultra Media Solutions Limited

 Employment Nigeria 06-May-2017 LAGOS , Customer Service  

Ultra Media Solutions Limited -The core of our operation revolves around Information and Communication Technology (ICT) Solutions, Entertainment and Training Services

POSITION : Female Front-desk/Clients Relations Executive

Description

  • Using customer service tools to answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding UMS group services.
  • Transmit information or documents to customers, using electronic mail, sms, phone call or social media platforms.
  • Receive payment and record receipts for services.
  • Process correspondence, training time-tables and other documents.
  • Manage day-to-day clients and company's social media accounts using advance digital management tools.
  • Plan, organize, direct, manage, and evaluate the customer service activities of UMS.
  • To be fully conversant with all Ultra Media Solutions Limited services, in order to give potential and existing customers accurate information in a professional and timely manner.
  • Resolve customer complaints and answer customers' questions regarding organizational policies.
  • Perform and/or direct day to day administrative tasks.

Requirements

  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Oral and written communication skills
  • Have fantastic customer-relation. At UMS, we are highly customer-centric
  • Good team spirit and work ethics
  • Proficient at using social/online media

How To Apply
Candidates should send their CV's and applications to:clients@ultramediasolution.com



Sorry the application deadline for this job has elapsed



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