Vacancy for Client Service Officer at School Kits Limited
Employment Nigeria
LAGOS ,
Customer Service
School Kits Limited a school outfitting firm and a one-stop shop for a wide range of requirements for students POSITION : Client Service Officer DESCRIPTION
Present and portray a positive image of the organization, its products and services to clients
Give regular and timely updates on stock level to the store manager
Recommend potential products or services to the store manager by collecting customer information
Work together as a team with other colleagues.
Carry out tasks as assigned by the store manager
Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
Ability to Cross sell and up sell
Familiarization with organization’s products and advise customers on its availability
Build positive and productive relationship with clients
Keep records of sales proceeds at the end of the day
Maintain high level of professionalism and competence in every client interaction
Work in compliance with company policies and procedures
Requirements
Responsible and committed to task assigned to handle
Ability to blend into a new environment and work with people of different ethnicity
Ability to work under pressure especially during the peak period
Punctual
Attentive to details
Courteous
Ability to Cross Sell and Up-sell
Certification in Customer Service would be an added advantage
Resides in Lekki, Ajah and its environs.
Minimum qualification HND/B.Sc in Social Sciences and Humanities
Excellent People and Communication skills
Experience in Retail/ Education sector
Proficiency in Microsoft packages
Experience in Customer service especially in a one-on-one interaction
Fast learner
Experience:
Customer Service: Minimum of 2 years experience
Sales and Marketing experience is also an added advantage.
Reporting Line:
The employee reports to the Store Manager and Retail Coordinator
Remuneration
N50,000 - N60,000 per month (Negotiable)
Other Benefits: Medical Aid, Training.
How To Apply careers@schoolkitsng.com
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