Front Desk Officer - Abuja

 eRec 31-May-2017 ₦100,000 - 150,000 ABUJA , Hotel And Tourism   Secretarial   Customer Service   Administrative   Receptionist  

Our client is the regional distributor for the world's leading manufacturers of office and home fittings in Nigeria. Due to expansion, they now have an opening for a Front Desk Officer to be based in Abuja.

Job Profile

To provide a point of contact for incoming telephone calls, granting access to the building, and supporting the highest level of customer service for clients, staff, and visitors.

Key Responsibilities

  • Grant access to the building by appropriate implementation of visitors policy
  • Answer incoming telephone calls, assist callers, take messages, provide information, make community referrals, and direct calls to staff members
  • Update and maintain client information and program tracking.
  • Accurately document all activities. Notify appropriate supervisor and/or manager of any critical incidents or emergencies.
  • Route incoming paperwork to appropriate staff members.
  • Participate in agency activities and committees as needed or desired
  • Provide timely referral to the staff for appointments or other assistance.

Key Requirements

  • 2-3 Years experience in Front Desk Management/Administration
  • B.Sc in any related discipline
  • Due to equal opportunities, Females are Highly encouraged to apply
  • Must be Young
  • Good telephone and e-mail etiquette
  • Exceptional communication skills 
  • Conflict resolution skills
  • Good computer skills
  • Ability to work under stress
  • Pleasant personality
  • Ability to make good judgments and sound decisions
  • Human relation skills


Sorry the application deadline for this job has elapsed



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