Recording complaints, problems, queries and providing suitable answers and assistance for the same.
Maintaining the records of entry and exit details.
Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.
Providing excellent customer service with good satisfaction.
Proven working experience in a front desk office handling responsibilities
Proficient with Microsoft Office Suite
Professional appearance
Verbal and written communication skills
Well-organised, Friendly and polite
Able to deal with difficult clients or customers
Ability to organize, multitasks, prioritize and work under pressure
Receiving the customers, clients, visitors in a polite and pleasant way with a good smile & Greetings and assist them.
Answering the phone calls made, and redirecting them to the concerned people effectively & politely.
Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly.
Mailing letters and other documents, messages to the necessary people.
Desired Skills
Proficient in use of English Language is a must.
Good interpersonal skills
Females ONLY
HND/B.Sc in relevant field
Minimum of 2 years working experience doing this role in the real estate industry
Computer knowledge and efficient user of MS Office and internet.
Compensation
N600,000 p.a
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