Vacancy for Client Service Officer at School Kits Limited
Employment Nigeria
30-Jun-2017
ABUJA ,
Customer Service
School Kits Limited a professional school outfitting firm
POSITION : Client Service Officer
Description
- Work in compliance with company policies and procedures
- Present and portray a positive image of the organization, its products and services to clients
- Give regular and timely updates on stock level to the store manager
- Recommend potential products or services to the store manager by collecting customer information
- Work together as a team with other colleagues.
- Carry out tasks as assigned by the store manager
- Attend to clients’ inquiries and complaints. Provide client support services in accurate and timely fashion
- Ability to Cross sell and up sell
- Familiarization with organization’s products and advise customers on its availability
- Build positive and productive relationship with clients
- Keep records of sales proceeds at the end of the day
- Maintain high level of professionalism and competence in every client interaction
Requirements
- Attentive to details
- Courteous
- Ability to Cross Sell and Up-sell
- Certification in Customer Service would be an added advantage
- Resides in Abuja
- Minimum qualification HND/B.Sc in Social Sciences and Humanities
- Excellent People and Communication skills
- Experience in Retail/ Education sector
- Proficiency in Microsoft packages
- Experience in Customer service especially in a one-on-one interaction
- Fast learner
- Responsible and committed to task assigned to handle
- Ability to blend into a new environment and work with people of different ethnicity
- Ability to work under pressure especially during the peak period
- Punctual
Required Skills:
- Customer Service: Minimum of 2 years experience
- Sales and Marketing experience is also an added advantage.
Remuneration
N50 000 - N60 000 Per Month (Negotiable).
Other Benefits:
How To Apply
Candidates should send their CV's to: careers@schoolkitsng.com
Sorry the application deadline for this job has elapsed
