Graduate Customer Service Attendants at IROKO Partners Limited

 Employment Nigeria 07-Jul-2017 LAGOS , Customer Service  

 IROKO Partners Limited   Africa's leading entertainment technology company

POSITION : Kiosk Customer Service Attendant 

Description

  • Troubleshooting and resolving customers’ problems with our product or escalating issues.
  • Achieving and maintaining proficiency with our escalation matrixes.
  • Consistently staying up-to-date with new IROKOtv products/services
  • Providing weekly reports on customer feedback to management
  • Manages and attend to customers that comes to the iROKOtv booths and creating a fun, lively booth environment.
  • Teaching booth visitors how to download and use the IROKOtv app
  • Selling IROKOtv subscriptions to booth visitor.
  • Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
  • Teaching booth visitors how to use the app, and documenting their feedback/concerns

How To Apply
Interested and qualified candidates should come with their CV's in person to the company's office address below:

Address: No 8, Adebayo Mukuolu Street, Beside Hotel New Castle, Anthony Village.
Date: Monday, 12th and Tuesday 13th of June, 2017. 
Time: 10am

Locations: Surulere, Yaba, Festac, Ebute Metta, Alaba, Trade fair, Oshodi, Mafoluku, Victoria Island, Lekki and Ikeja - Lagos



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