Vacancy at S&S Hotels and Suites for Hotel Manager

 Employment Nigeria 05-Jul-2017 LAGOS , Hotel And Tourism  

S&S Hotels and Suites is recruiting to fill the position below:

POSITION : Hotel Manager

 Description

  • Manage and maintain effective and efficient use of all reception equipment and hotel systems, in line with company policy
  • Provide reports, as required, for hotel management
  • Maintain effective communication with employees and other stake holders
  • Complete roasters for your team weekly; manage and maintain correct staffing levels in line with targets and business levels
  • Ensure that all members of the team sign in/out on the time sheets at reception and manage absence and lateness, in line with company policy
  • Complete all required health and safety/fire checks on time
  • Always adhere to all company policies and procedures and licensing laws
  • Carry out instructions given by the management team and head office
  • Deliver excellent customer service, at all times, ensuring guests comfort and safety
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
  • Assist in keeping the hotel clean and tidy, at all times
  • Deal with customer complaints in a professional manner
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
  • Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
  • Propose and implement effective marketing strategies to maximise room occupancy levels Complete all daily administration tasks as required
  • Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet required standard
  • Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
  • Be accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation

Qualifications

  • Minimum of HND in any related field
  • manage employees in a work place
  • 1-5 years of experience in hotel management is required
  • Age: 25 and 35 years

How To Apply
Candidate should forward their CV's and Cover Note to:sshotelsandsuites105@gmail.com



Sorry the application deadline for this job has elapsed



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