MasterCard's products and solutions make everyday commerce activities - such as shopping, traveling, running a business and managing finances - easier, more secure and more efficient for everyone. We are leading the way toward a world beyond cash with the power to expand connectivity, opportunity, and prosperity for individuals, businesses, and communities.
POSITION : Manager, Implementation
Responsibilities
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Act as processing implementation advisor, to customers’ processing support staff. Provide guidance and consultancy to execute all necessary processing implementation activities
- Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s core and non-core processing systems and platforms.
- Provide internal and customer training.
The Candidate
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
- Ability to deliver complex training to customers and internal partners (occasional travel in the region required)
- Strong project management skills
- Ability to drive change in a technical work environment
- Ability to lead matrixed organizations and cross functional teams
- Self-Starter and quick learner with ability to work independently
- Fluent in English is required
- Relevant experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management.
- Strong payment transaction processing and industry business principles knowledge.
- Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
- Ability to interact with the customer, Sr. and Executive management, including management reporting
- Additional French, Arabic, and/or Portuguese is a strong asset
Sorry the application deadline for this job has elapsed
