Undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
Have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
Make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Minimum of OND in any related discipline
High School diploma; additional qualifications will be a plus
Proven experience as front desk representative, agent or relevant position
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
How to Apply
Candidates should send their applications and CV's in Ms Word to: career@pearlgroupinc.net with position applied for as the subject
Sorry the application deadline for this job has elapsed
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