Stanbic IBTC Bank is a leading African banking group is recruiting to fill the position below:
POSITION : Data Processing Officer
DESCRIPTION
Purpose
- Process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
- Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
- Provide high level competency with regard to application systems monitoring
Responsibilities
- Finacle Functional Support.
- Development of Reports, customization and maintenance.
- Projects support & Implementation.
- Provide workaround solutions to Equinox archival issues
- Run and Support End of day processing & End of month processing e.g. Core Banking (Finacle Banking Application), Pricing, ODS, HP&L, MOD etc.
- Take backup of application databases on Oracle, SQL Server, MySQL, Sybase, etc on daily basis.
- Take backup of Bank’s third party applications.
- Data Centre Monitoring (i.e. Temperature, Humidity, etc ) using Environmental Monitoring System (Netbotz)
- Development of scripts for data downloads / extractions.
- Support Interfacing of external Applications to Finacle Banking software.
Key Performance Indicators:
- Number of audit exception on Production issues
- IT Audit rating by Internal Audit, Routine Control, and external audit
- No service impact
- Reduced number of incidents
- Successful implementations
- Number of customer complaints
- Number of instances of non-compliance to policy and procedure
- Number of error recorded as a result of not following policy and procedure
- Internal customer satisfaction level with IT support
Qualification
- Degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics,
- Professional qualification will be an added advantage.
- 2 year post qualification experience.
- Experience in Finacle Banking Application will be an added advantage
Knowledge/Technical Skills/Expertise:
- Ensure all backup tapes are transferred to Montgomery Vault in line with IT policy.
- Proactive monitoring of all the critical applications and peripherals
- Monitor and Report all the activities at the Data Centre.Ad-hoc assignments.
- Any other duties as may be assigned by Department Head.
Sorry the application deadline for this job has elapsed
