POSITION : Communications Analyst

Responsibilities

• The Communications Analyst implements the sub-office communications strategy, as well as provides inputs to the design, management and implementation of the Country Office communications and publication strategies which are geared to influence the development agenda, promote public and media outreach and mobilize political and financial support for UNDP.
• The Communications Analyst guides and supports project-based communications staff (if any) and works in close collaboration with the sub-office implementation teams, communications staff of other UN Agencies, UNDP HQs staff (Communications Office) and Government officials, international and local media, subject matter experts, multi-lateral and bi-lateral donors and civil society in Maiduguri ensuring the successful implementation of the sub-office communications strategy.
• A communications strategy tightly linked to program priorities helps position the sub-office in key development markets, notably early recovery and resilience, as a leader in ways that boost demand for various service lines and increase overall business opportunities.

 Key Functions

• Planning and design of internal and external sub-office strategies for communications and outreach.
• Implementation of the communications, publications and audio-visual knowledge products sub-office strategy and work plans.
• Supervision and development of sub-office website, social media accounts, intranet and web-based knowledge management systems.
• Support to business development and resource mobilization for UNDP’s early recovery programme.
• Facilitation of knowledge building and knowledge sharing.

1.) Ensures planning and design of internal and external sub-office strategies for communications and outreach focusing on the achievement of the following results:

• Preparation and conduct of communications needs assessments for the sub-office.
• Drafting/editing of sub-office communications and outreach strategy in line with the CO communications strategy.
• Analysis of requirements and synthesis of proposals on ways to integrate advocacy and communications strategies into all aspects of UNDP’s programme development and implementation.

2.) Ensures implementation of the communications, publications and audio-visual knowledge products sub-office strategy and work plans focusing on the achievement of the following results:

• Implementation of the communications, publications and audio-visual knowledge products sub-office strategy.
• Identification of storylines for publications and drafting of substantive articles contributing to debates on key early recovery and resilience issues.
• In consultation with relevant sub-office units, co-ordinate with communications solutions agencies (creative agencies, film-makers and radio content production agencies, PR agencies, media agencies, design studios for creative outputs), for scheduling of tasks, execution as per timelines and plans. Review and processing of product development up to completion stage.
• Co-ordinate with sub-office teams for timely effective implementation of mass media plans, collate and document feedback on impact-oriented success stories and follow-up with external agencies for corrective course of action, when necessary.

3.) Supervision and development of sub-office webpage, social media accounts, intranet and web-based knowledge management systems focusing on the achievement of the following results:

• Supervision of the design and maintenance of the office web sites based on CO and corporate requirements in cooperation with CO communications and ICT staff.
• Preparation of the content for websites, Facebook, Twitter and Instagram accounts to ensure consistency of the materials.

4.) Support to business development and resource mobilization for UNDP’s early recovery programme focusing on achievement of the following results:

• Packaging and submission of programme initiatives, proposals and reports for donor review in collaboration with sub-office staff and supervisor.
• Maintenance of increased coverage and understanding of the UNDP’s early recovery work in the country through regular media contacts and provision of newsworthy information to national public and, where possible, donors.
• Organization of roundtable discussions, press conferences, briefing sessions, interviews, launches, etc.
• Ensures access for journalists to subject matter experts as well as organizing media field missions to ensure appropriate visibility for UNDP early recovery and resilience work in Nigeria.
• Drafting/production of regular newsletter to donors.
• Preparation of donor reports, civic education and community awareness where appropriate to support projects
• Effective responses to inquiries for public information materials.

5.) Ensures facilitation of knowledge building and sharing focusing on achievement of the following results:

• Identification and synthesis of best practices and lessons learned linked to early recovery and resilience.
• Sound contributions to knowledge networks and communities of practice including corporate communications repositories.
• Provide writing, editorial and design support for communication and public information needs of the sub-office and outreach-oriented reports and documents.

Impact of Results

• The key results have an impact on creation of effective communications and dissemination of information on UNDP as UN’s global development network.
• In particular, the key results have an impact on implementation of UNDP communications and publication strategies with a view to delivering sustained visibility among domestic audiences of UNDP early recovery programmes and projects in NE Nigeria, as well as reaching resource mobilization targets.

Competencies
Functional Competencies:
 
Advocacy/Advancing a Policy-Oriented Agenda 
Preparing information for advocacy:

• Identifies and communicates relevant information for a variety of audiences for advocating UNDP’s mandate
• Maintains a functioning network of contacts with a variety of stakeholders to promote a better understanding of UNDP’s mandate and to support advocacy efforts

Building Strategic Partnerships 
Maintaining a network of contacts:

• Maintains an established network of contacts for general information sharing and to remain up-to-date on partnership related issues
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders
• Establishes and nurtures positive communication with partners

Promoting Organizational Learning and Knowledge Sharing 
Basic research and analysis:

• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
• Documents and analyses innovative strategies and new approaches

Technical Expertise 
Fundamental knowledge of own discipline:

• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Analyzes the requirements and synthesizes proposals
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments

Creating Visibility for UNDP/Supporting UNDP’s Capacity to Advocate
Research and data analysis:

• Promotes awareness of UNDP’s centrally to development through dissemination of information and materials
• Maintains networks and knowledge assets for use in visibility and image activities

Global Leadership and Advocacy for UNDP’s Goals 
Preparing information for global advocacy:

• Identifies and communicates relevant information for advocacy for UNDP’s goals for a variety of audiences
• Maintains a functioning network of contacts in the media and civil society, to promote a better understanding of UNDP’s mandate and to support advocacy efforts

Conceptual Innovation in the Provision of Technical Expertise
Research and analysis:

• Keeps updated in his/her area of substantive expertise
• Identifies opportunities for conceptual innovation

Client Orientation 
Establishing effective client relationships:

• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
• Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Core Competencies:

• Demonstrating/safeguarding ethics and integrity  
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making

Required Skills and Experience
Education:

• Master's degree in Media Relations, Journalism, Publishing

Experience:

• 2 years of relevant experience at the national or international level in public relations, communications or advocacy.
• Previous experience with a multilateral or international organization is helpful but not mandatory.
• Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems.

Language Requirements: 

• Proficiency in both oral and written English
• Knowledge of local language is an advantage