Vacancy for Customer Support Agent at IROKO PARTNERS

 Employment Nigeria 05-Aug-2017 LAGOS , Customer Service  

IROKO PARTNERS is recruiting to fill the position below:

POSITION : Bilingual Customer Support Agent

  Mission

  • Embody the voice of customers and to convey information clearly, confidently, and politely
  • Provide excellent customer service by communicating with our customers professionally and respectfully in fluent written and spoken French.
  • Pay rapt attention to details, investigating and interpreting issues, for quick resolution

The Position  

  • Solving or escalating Subscription Issues (subscription access issues, etc.)
  • Escalating any urgent product-related issues to Product Manager
  • Product-debugging and quality assurance testing
  • Interviewing users by phone, analysing survey results to drive a better understanding of user behavior

Skills  

  • Strong communication skills
  • Well-organized, manages deadlines, comfortable with Excel/Word/Power Point
  • Interested in tech products and entertainment industry
  • Fluent in written and spoken French (mandatory)
  • Fast-learning and pro-active

How To Apply
Candidates should send their CV's and motivation letters to: jobs@irokoplus.com with " Application - Bilingual Customer Service Heroe" as the subject



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Legal Counsel Corporate, AOBO & TCS at Maventeq Systems Limited

Strategic Sourcing Analyst - SRM Lead at Maventeq Systems Limited

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

Secretary at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,