Job Opportunity at Total Health Trust Limited

 Employment Nigeria 04-Aug-2017 BENIN , Health   Administrative  

Total Health Trust Limited (THT), a Health Maintenance Organization (HMO) is recruiting to fill the position below:

POSITION : Branch Agent

 Description

  • Provide services in the accreditation and re-accreditation of branch providers to ensure that provider facilities and services are up to standard as per the agreed standards using a standardized checklist
  • Adhere to and live the organizational values
  • Following Head Office approval, to ensure a successful provider forum is held as stipulated
  • Manage specific cases in the branch in order to get the best outcome
  • Facilitate the process of pre-authorisations and authorisations between the provider and the scheme and to give feedback to the relevant party concerned
  • Facilitate resolution of all queries from providers and members within the branch on specific cases and within the agreed SLA
  • Facilitate the investigation of potential fraudulent claims within the specific branch and provide feedback to the Branch manager
  • Ensure provider education is done and ensure product knowledge and processes are understood towards seamless service delivery to enrollees

Requirements

  • Must be a registered nurse and midwife
  • B.Sc. Nursing and additional medical qualification will be an added advantage
  • Have minimum of 3 years medical experience including 2 years in similar role in an Health Maintenance Organization (HMO)
  • Have advanced knowledge of NHIS regulatory guidelines, Medical Global Best Practices, Health Insurance, Products and Processes, and Scheme Rules.
  • Organizational, communication (verbal and written), listening skills and attention to detail.
  • Very proficient in Microsoft office packages

Others:

  • Work under pressure
  • Adaptive, expertise, Result-Oriented, Relationship Skill
  • Working with people
  • Interpersonal Skill
  • Team player
  • Organizational and planning capabilities
  • Quick thinking capabilities
  • Adaptive
  • Decision Making skill and Excellent Customer Service Skill
  • Integrity


Sorry the application deadline for this job has elapsed



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