Manager, Housekeeping at Legacy Hotel and Suites

 Employment Nigeria 17-Aug-2017 LAGOS , Hotel And Tourism  

POSITION : Housekeeping Manager

 Responsibilities

  • Responsible for cleanliness, orderliness and appearance of the entire Hotel.
  • Ensure that rooms are made as per company standard.
  • Prepare Annual Housekeeping Budget.
  • Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
  • Develop and implement Housekeeping systems and procedures Prepare reports for management information.
  • Attending and resolving guest complaints. Verification of supplies consignments.
  • Organize on-the job training and evaluate its effectiveness.
  • Approval of the Functional Manual of the department.
  • Recommend recruitment of new personnel.
  • Daily inspection of public areas and employees locker rooms.
  • Daily briefing of Supervisors/ Executives.
  • Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
  • Immediately attending to guest requests.
  • Assigns new employees to work with experienced help.
  • Checks on the work of these employees occasionally and observes the report made by the supervisors.
  • Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items.
  • Determines the rightful owner and send correspondences.
  • Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed.
  • Evaluates employees in order to upgrade them when openings arise.
  • Plans the work for the housekeeping department and distributes assignments accordingly.
  • Assigns regular duties and special duties for housekeeping staff.
  • Schedules employees and assigns extra days off according to occupancy forecast.
  • Maintains a time log book of all employees within the department. Recruit and train new employees.

Requirements

  • Strong Leadership abilities and organizational skills, Entrepreneurial, thinks out of the box and Able to drive change and look for operational efficiencies / synergies across the network.

Education:

  • Degree or Diploma in Hotel Management, or any relevant qualification.

Experience:

  •  2 to 5 years of experience
  • Strong Operational/Technical Knowledge.

How To Apply
Candidates should send their Application letters and CV's to:reservations@legacyhotelandsuites.com



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