Chef de Cuisine at Marriott International

 Employment Nigeria 05-Aug-2017 LAGOS , Hotel And Tourism  


Marriott International a global Lodging company with more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

POSITION : Chef de Cuisine

DUTIES

  • Knows and implements brand’s Safety Standards.
  • Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Maintains purchasing, receiving and food storage standards.
  • Operates and maintains all department equipment and reports malfunctions.
  • Supports procedures for food & beverage portion and waste controls.
  • Checks the quality of raw and cooked food products to ensure that standards are met.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Recognizes superior quality products, presentations and flavor.
  • Ensures compliance with food handling and sanitation standards.
  • Ensures compliance with all applicable laws and regulations.
  • Follows proper handling and right temperature of all food products.
  • Assists in determining how food should be presented and creates decorative food displays.

Leading Team:

  • Ensures and maintains the productivity level of employees.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.

Maintaining Culinary Goals:

  • Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained.
  • Reviews staffing levels to ensure that guest service, operational and financial objectives are met.
  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Schedules employees to business demands and tracks employee time and attendance.

Ensuring Exceptional Customer Service:

  • Sets a positive example for guest relations.
  • Handles guest problems and complaints.
  • Strives to improve service performance.
  • Helps employees receive on-going training to understand guest expectations.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Managing and Conducting Human Resource Activities:  

  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.
  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

Additional Responsibilities 

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Assists Executive Chef with all kitchen operations.
  • Attends and participates in all pertinent meetings.

Candidates Profile

  • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

Or

  • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.


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