Marketer at S&S Hotels and Suites

 Employment Nigeria 31-Jul-2017 LAGOS , Marketing and Sales   Hotel And Tourism  

POSITION : Marketing Executive

 Description

  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records.
  • Compile reports on overall customer satisfaction.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Handle changes in policies or renewals

Qualification

  • Possess relevant qualifications.

How To Apply
Candidates should send their Applications and CV's to:sshotelsandsuites105@gmail.com



Sorry the application deadline for this job has elapsed



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Leave Your Comments

7/11/17, 9:14 AM Abdulmalik
Abdulmalik Isawhe

working in an establishment where my administrative, sales and marketing organizational skills experience will be maximally utilized as well as facing new challenges in my career development.









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