Ikeja Electricity Distribution Company (IKEDC) - Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. We are recruiting to fill the position below:
POSITION : Energy Sales Representative (ESR)
Responsibilities
Performing on site activities/supervision/site visit with regards to installed meters.
Monitoring of prepaid meters
Perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer.
Ability to manage customer relationship relating to meter reading and bill distribution.
Special customer meters re-reading/site visit.
New customer capture and periodic customer tariff reclassification
Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
Managing all customers’ complaints related to meter reading within areas of jurisdiction
Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
Performing remote monitoring of meter behaviour using human machine interfaces (HMI)
Performing remote energy usage tracking
Customer meter reading and capturing meter status/remark.
Providing customer meter reading books/cycle and updating reading sequence.
Performing manual data entry for customer meter reading and meter reading status on a daily basis.
Managing meter reading instrument availability for meter reading activities.
Preparing daily reading upload batch files.
Prepare exception reports.
Bill distribution to customers.
Meter reading and bill distribution reporting..
Managing Customer accounts maintenance to avoid build-up of unrealistic debts(vacant premises, etc)
Qualifications
Degree (B.SC or H.N.D) in Marketing, Social Sciences or any relevant field.
2 years field experience in sales and marketing.
Basic computer proficiency (MS Excel, Word, Outlook)
Competencies:
Technical
Knowledge of the power industry
Behavioral:
Work under pressure and multi task effectively.
Oral and Written Communication Skills
Attention to Detail.
Persuasive
Analytical Skills
Sorry the application deadline for this job has elapsed
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