ARM Life is a non-bank financial services company in Nigeria
POSITION : Sales Representative
Responsibilities
Coordinate with legal and finance department within the Group to ensure strict compliance to regulations (external and internal)
Coordinate with sales operations and external agents to speed up payment process of customers as committed in the contract
Conduct weekly and monthly reports to senior management on sales targets, enquiries and clients’ feedbacks
Ensure collections of Sales proceeds in a timely and efficient manner
Implement Global Sales target by setting personal sales target with line manager so as to achieve set targets
Evaluate sales results and create sales reports in front of Sales and Marketing Director
Collect inquiries, complaints of customers and handle appropriately
Deliverables:
Settlement of customer complaints
Sales target
Time Allocation:
Sales- 80%
Admin-20%
KPI's:
Coordination with other relevant departments: (15%)
Feedback from direct leader (s) - qualitative judgment (10%)
Customer Relations - managing communication and feedback between customers and Mixta (10%)
Total sales Indicator is the overall sales of residential properties done by staff (50%)
% late collections - Indicator will ensure that the sales staff will not only focus on seeking customers to purchase units, but also to ensure that the customers will follow-up with payment (15%)
Skills:
Understand the real estate market and needs of domestic customers
Familiar with the country real estate brokerage market
Understand the business/sales strategies of Mixta, and of real estate industries
Possess strong communication skills, including the ability to communicate both in the regional language of focus country as well as English
Qualifications
Degree (or equivalent), preferably major in Marketing or Business Administration focusing on marketing/sales
0-3 years of experience in real estate sales, especially in domestic market
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