POSITION : Parking Lot Supervisor
RESPONSIBILITIES
- Walk the location to observe the physical condition and appearance of the location, the volume of business and the performance of the attendants/cashiers.
- Learn Accounting procedures.
- Provide information to and respond to inquiries from the public.
- Inspect parking lots and insure the proper correction of problems relating to their physical conditions
- Assist the Operations Manager in reviewing the parking lot operations and oversee the efficient utilization of staff and equipment.
- Responsible for management of parking facility in the absence of the Operations Manager.
- Prepare periodic reports regarding parking lot operations and revenues in absence of Operations Manager.
- Monitor the performance of all employees and provide feedback as appropriate.
- Instruct, train, supervise, and evaluate subordinate personnel and also on company procedures and policies.
- Implement and enforce customer service standards
- Aid in the completion of employee reviews.
- Assist in the auditing of cashier reports and daily summaries.
- Perform any other reasonable tasks and duties as assigned by management.
Distingushing Characteristics:
- Parking Lot Supervisor are responsible for the operation of one or more off-street parking facilities (car parks) for all operational hours.
- Positions in this class are distinguished from those in the Senior Parking Lot Attendant class by the broader range of supervisory responsibilities over parking lot personnel and facilities.
Supervision Received and Exercised:
- General supervision is provided by the Assistant Parking Operations Manager assigned to off-street parking operations. Responsibilities include the direct and indirect supervision of Senior Parking Lot Attendants and Parking Lot Attendants.
Standard Specifications:
- Remain in proper position as directed by the Parking Operations Manager. Individual will be attentive to all customers and coworkers.
- Perform in a professional manner at all times. Individual will observe all safety rules and regulations.
Qualifications
Essential:
- Minimum of 2 years of working experience in similar working environment and must be a Bachelor degree holder or equivalent.
- Ability to do basic arithmetic with knowledge of practical bookkeeping and basic accounting functions.
- Communicate effectively in English.
- Provide legible communications.
- Able to obtain an acceptable Criminal History Report/Drug Test Result.
Desirable:
- A University Degree.
- Ability to communicate in other languages.
- Computer literate.
Special Qualification: VALID Driver License:
- Possession of a valid Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis.
Desirable:
- Previous customer relations training.
- Parking lot operations, including revenue collection and parking ticket procedures.
- Knowledge of basic accounting principles.
Skills:
Essential:
- Ability to smile, acknowledges, greet and extend a warm welcome to each and every customer.
- Enhance the well being of each customer to ensure a positive memorable parking experience.
- Provide high levels of customer service and demands the same from all parking lot attendants or parking cashiers.
- Maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.
Sorry the application deadline for this job has elapsed
