Cashier at Complete Parking Services (CPS) Limited

 Employment Nigeria 31-Aug-2017 LAGOS , Accounting  


POSITION : Parking Cashier

RESPONSIBILE

  • Responsible for cash and credit card transactions associated with daily and monthly parking customers, including collecting payment and providing correct change to customers.
  • The Parking Cashier matches customer’s ticket to parking rate schedule and accurately accounts for all daily transactions.
  • Provides excellent customer service and assists customers promptly and in a friendly manner.
  • Provide courteous and professional level of customer service and assist patrons with relevant answers to their questions.
  • Attend all meetings required by car park property owners and CPS corporate office.
  • Adhere to company posting procedures.
  • Follow all policies as outlined in Employee Handbook.
  • Perform at a high level in aggressive hospitality at all times.
  • Introduce upset customer to manager or supervisor in a professional manner.
  • Report all incidents and accidents no matter how minor to a manager or supervisor.
  • Greet each patron entering through or approaching parking booth for payment.
  • Attend all continued training seminars and classes when called upon.
  • Collect revenues and issue parking tokens or receipts as vehicles leaves the parking area.
  • Verify names of guests with authorized event parking list.
  • Counting/balancing cash bank at end of every shift.
  • Report all personal injuries suffered while working to a manager or supervisor.

Qualifications
Essential:

  • Provide legible communications.
  • Ability to nights, weekends and holidays as required.
  • Able to obtain an acceptable Criminal History Report/Drug Test Result.
  • Communicate effectively in English.
  • Maintain composure and to exercise sound judgment and discretion in establishing and maintaining good relations with fans, guests and patrons.

Standard Specifications:

  • Individual will remain in proper position as directed by the supervisor or Parking Operations Manager.
  • Be attentive to all customers and coworkers.
  • Perform in a professional manner at all times. Individual will observe all safety rules and regulations.

Desirable:

  • High school graduate or equivalent with 2 years working experience.
  • Ability to communicate in another language.

Skills
Essential:

  • Ability to smile, acknowledges, greet and extend a warm welcome to each and every customer.
  • Enhance the well being of each customer to ensure a positive memorable parking experience.
  • Provide high levels of customer service and demands the same from all working associates.
  • Maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.

Desirable:

  • Previous customer service and cash handling is a plus.


Sorry the application deadline for this job has elapsed



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