Vacancy for Customer Service Representative at RN Limited
Employment Nigeria
06-Sep-2017
₦30,000 - 60,000
LAGOS ,
Customer Service
RN Limited - We are looking for 10 experienced customer service representatives
POSITION : Customer Service Representative - (10 slots)
RESPONSIBILITIES
- Process payments
- Use our online support tickets to communicate with customers
- The ability to deal patiently with problems and complaints while remaining courteous when faced with difficult or angry customers
- Performance which meets or surpasses company goals related to quality
- Answer incoming calls regarding general billing, service related and product questions
- Analyze customer accounts and determine appropriate resolution
Requirements
- Excellent computer software navigation skills
- Ability to exercise good judgment and utilize critical thinking skills
- Persuasive and strong selling skills over the phone
- Must be able to work in a fast paced call support environment
- Ability to type a minimum of 45 words per minute
- A minimum of 2 year experience working in a customer oriented business
- Must exhibit excellent customer service interpersonal skills
- Must have the ability to communicate effectively with customers, both orally and written
- Experience using telephone equipment, computers and various other office products such as MS Outlook, Word, Excel and PowerPoint
- Excellent listening skills
- Be able to work a flexible schedule
- Must be able to sit for long duration of time
- Must live around Ikeja
- Must have experience before you apply.
Remuneration
N50,000 - N65,000
Important
- Be available to start immediately!
- Indicate in your CV if you can speak Hausa Language fluently (Applicants must live close to Ikeja, Lagos.)
Sorry the application deadline for this job has elapsed
