Support Engineer at A Mobile Advertising and Technology Company

 Employment Nigeria 28-Aug-2017 LAGOS , Engineering   IT and Telecoms  


POSITION : Integration/Support Engineer: Manage Partners Integration

Responsibilities

  • Investigate and resolve analytics discrepancies between our ad platform and partners
  • Manage and contribute to the product knowledge base
  • Contribute to the documentation and refinement of internal processes
  • Diagnose and resolve customer problems on Twinpine Ad server, Twinpine DSP and Adrenaline;
  • Obtain and maintain an in-depth understanding of Adrenaline product technology and underlying hardware and software architectures,
  • Troubleshoot and resolve technical issues related to ad serving
  • Be a knowledge source and assist with internal

Requirements

  • Communication and relationship skills; Able to professionally communicate technical information to people of varying technical knowledge
  • Effective working cooperatively on a team and independently
  • Familiarity with mobile and online advertising
  • Experience with ad serving systems and 3rd party code implementation
  • Critical thinking and troubleshooting skills
  • Excellent communication and interpersonal skills
  • Ability to communicate technical details to people of varying backgrounds and experience
  • Desire to work as both part of a team and independently
  • Experience with other ad serving systems and technologies and 3rd party code implementation
  • B.Sc degree in Computer Science or a related technical field, or equivalent practical experience.
  • 4 years of industry experience in technical support, professional services, engineering, sustaining engineering or systems engineering.
  • 2+ years experience building solutions and integrating systems in Telco environments
  • Frontend engineering experience and expertise in web development including HTML5 and Javascript
  • Familiarity with web development troubleshooting tools (e.g. Fiddler, Firebug, etc)
  • Able to manage multiple tasks and juggle competing priorities

How To Apply
Candidates should send their CV's to: customercare.sdil@gmail.com



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