Warehouse Supervisor at an apparel and accessories fashion retailer - Recruut

 Employment Nigeria 31-Aug-2017 LAGOS , Store Keeping  


POSITION: Order Processing / Warehouse Supervisor

Description

  • Supervises the activities of the Order Processing Dept to include training, supervising, and problem solving to insure efficient flow of orders through the Order Processing Department.
  • Helps the department meets customer lead time requirements and ensures the accuracy of the orders.
  • Responsible for performing general warehousing duties in support of the retail store.
  • Responsible for the stock replenishment of the retail store.
  • These duties include loading, unloading, order fulfillment, verifying/documenting receipts and shipments, inspecting orders, stocking, store replenishment, forklift operation, inventory control and reconciliation.

Responsibilities

  • Develops and implements policies and procedures that will enhance the effectiveness and efficiency of the department.
  • Provides support to Order Processing in event of customer problems or issues requiring a higher level of intervention.
  • Assist in the resolution of Customer complaints as needed. Develops documentation and provides support when required to resolve complaints.
  • Tracks and coordinates department activity and ensure that staffing and scheduling efficiently accomplish departmental goals in a cost effective manner.
  • Directs and coordinates the activities of the department to effectively process items schedules into accurate and easily understood production orders.
  • Provides training, direction and guidance to department personnel.
  • Ensures proper documentation of all departmental activities, conversations, etc. with customers, suppliers
  • Helping to co-ordinate everything, from initial storage to shop dispatches and managing both people and the overall process, the ideal candidate must be an organizing machine

Other Activities involved for this Role:

  • Maintaining computerized admin (in spreadsheet form)
  • Maintaining automated storage and retrieval systems
  • Ensuring security arrangements are in place
  • Scheduling equipment maintenance and replacing when required
  • Ensuring items are stocked correctly and safely
  • Overseeing the receipt and storage of incoming items
  • Processing orders and planning the dispatching of products
  • Monitoring space and tracking stock levels
  • Setting aside storage areas for new stock
  • Planning rotas
  • Meeting productivity targets

Qualifications

  • University degree or equivalent
  • Experience leading a team in a retail warehouse environment preferred
  • Experience with back of house retail operations with knowledge of proper handling of clothing or fashion items preferred
  • Quick assimilation of surrounding.
  • Able to understand how to utilize and make best use of the warehouse floor and storage units.


Sorry the application deadline for this job has elapsed



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