VACANCY FOR RESTAURANT/EATERY OUTLET SUPERVISORS
streSERT Services Limited
25-Aug-2017
₦30,000 - 60,000
LAGOS ,
Administrative
Our client is an Industrial catering and hospitality organization.
Role Objective:
Supervising and coordinating the outlet staff; ensuring the smooth running of the restaurant; making sure there are no hitches during and after service to customers in the assigned location.
Work Activities:
- Estimate food consumption, place orders of food and beverages to the restaurant head quarters.
- Resolve customer complaints about food quality or service.
- Direct cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records.
- Monitor actions of staff and customers to ensure that health and safety standards are obeyed.
- Maintain budget, pay bills, monitor bookkeeping records and perform other record keeping tasks.
- Meet with sales representatives to order supplies such as tableware, utensils, and cleaning items.
- Arrange for maintenance and repair of equipment and other services.
- Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
- Schedule work hours for servers and kitchen staff.
- Works closely with Production Officer for daily supply of quality food in the right quantity for the outlet.
- Holds a very short daily briefing with his/her team in the outlet to make them aware of the day's menu and follows up to promote them.
- Ensure timely and satisfactory resolution of all customer complaints/issues: within 24 hours.
General Activities:
- Identify and estimate quantities of foods, beverages, and supplies to be ordered.
- Evaluate health and safety practices against standards.
- Make decisions and solve problems concerning menus and staff.
- Handle food, utensils, and bookkeeping materials.
- Inspect equipment and food deliveries.
- Monitor and oversee purchases, menus, and staff.
- Perform administrative activities such as scheduling, budgeting, etc.
- Inspects the outlet on a daily basis for general tidiness and good state of repair.
- Coordinates supply requisitions for the outlet.
- Ensures that his frontline staff are properly kitted and knows what to do.
- Log and evaluate all customer complaints/issues within 24 hours of receipt.
Required Skills & Experience:
- Supervisory Skills
- Customer Service Skills
- Planning & organizing skills
- Ability to accept constructive feedback
- Ability to cope well under pressure
- Ideal candidate must be firm, honest, hard working and credible.
- Minimum of 2-3 years supervisory role in the hospitality/Industrial Catering services.
Salary & how to apply:
- Salary: N40, 000/m + daily feeding + other benefits.
- Experienced eatery supervisors should apply to’recruitment@stresertservices.com’ using ‘ERG-OUTLET’ as the subject of mail before 25th August 2017.
Sorry the application deadline for this job has elapsed
