Consumer Banking Product Marketing Manager(Personal Banking) at Ecobank Capital

 Employment Nigeria 07-Oct-2017 LAGOS , Banking and Finance  


Ecobank Development Corporation (Ecobank Capital) the investment banking and securities trading company of Ecobank Transnational Inc.

POSITION : Consumer Banking Product Marketing Manager, Personal Banking

Responsibilities

  • Support the growth of Consumer Banking by driving and providing thought leadership, and Personal Banking related products & services at both Group and Affiliate levels and,
  • Manage programs that promote our product & services and the overall business.
  • Create long term awareness and support the development of the products to drive the business.
  • Lead the development of a customer insights & research to evaluate and proactively guide & drive the Personal Banking Marketing initiatives.
  • Act as a trusted Marketing partner and Support to Group Head, Personal banking and all Affiliates Marketing Heads.

Business and Financial performance:

  • Plan and implement effective, competitive and innovative campaigns as agreed in annual marketing plan to help achieve business target, higher market share and Customer education
  • Manage marketing budgets to ensure accuracy and within cost control and deliver agreed product revenue, cost profitability, sales volume.
  • Participate in collaborating with both internal and external partners to implement usage campaigns.

Customer Excellence:

  • Specify and lead customer insight and market research projects to guide the product’s strategic direction.
  • Implement client acquisition programs and analyze program effectiveness.
  • Establish and sustain a customer-centric business culture, leveraging on people and technology

Leadership and people management:

  • Work with internal and external counterparts to organizing events, trainings, seminars and exhibitions.
  • Work closely with Affiliates Marketing teams to prepare customer communications and other marketing collaterals
  • Build a high-performance culture and working environment within the team

Process, control and operational performance:

  • Closely monitor program performance, take responsive actions and demonstrate quantified success
  • Timely updates/reports and track measurable results.
  • Render marketing briefs and other marketing relate support to the Product Head.
  • Work with operations on idea clearance on product mechanics

Strategic initiatives:

  • Work with partners to identify joint promotion opportunities.
  • Assist in developing and managing database marketing and other marketing programs.
  • Ensure embedding of a strong strategy execution culture and practice within the team and across the Group.
  • Lead strategic initiatives that will create business growth and increase shareholders value.


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