Elevation Craft Nigeria Limited is recruiting to fill the position below:
POSITION : Restaurant Manager
Responsibilities
Estimate future needs for goods, kitchen utensils and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly and annual revenues and expenses.
Train new and current employees on proper customer service practices.
Implement policies and protocols that will maintain future restaurant operations.
Deliver superior service and maximize customer satisfaction.
Promote the brand of the restaurant.
Recommend ways to reach a broader audience (e.g. newsletters, social media ads)
Coordinate daily Front of the House and Back of the House restaurant operations.
Respond efficiently and accurately to customer complaints.
Regularly review product quality and research new vendors.
Organize and supervise shifts.
Appraise staff performance and provide feedback to improve productivity.
Publicize the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
Requirements
Experience as a Restaurant Manager, Restaurant General Manager or similar role.
Effective Customer Service Skills.
Ability to Multi-task.
Conflict Resolution skills
Effective People Management.
Good Planning.
Excellent communication skills (verbal and written)
Sorry the application deadline for this job has elapsed
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