Case Management Support Officer at A non-profit human development organisation

Employment Nigeria 30-Sep-2017 BORNO , NGO

HIPCITY Hub - A non-profit human development organisation providing social justice and humanitarian response in Nigeria is recruiting for the position below :

POSITION : Protection/Case Management Support Officer

Responsibilities

Engage family members of survivors’ and empower them with skills to help survivors’ cope.
Engage clients to capture stories, needs and concerns, and communicate on available services.
Facilitate referrals to critical services meeting survivors’ needs.
Provide individual counselling to survivors’
Coordinate with a range of actors to ensure that safe and confidential services are made available and access to survivors of GBV and vulnerable individuals.
Assist in facilitating group PSS activities at safe spaces and in the community.
Conduct quarterly activity review sessions with beneficiaries to identify what activities are working and what activities need to be improved.
Perform other duties as assigned.
The caseworker is to work directly with children, young people and families to support them to achieve change that keeps children and young people safe and improves their social, emotional, health and educational outcomes.
Ensure that protection is an integral part of programme activities
Support in implementing gender-sensitive community-level protection activities in particular, cash for vulnerable livelihoods, protection monitoring and information dissemination and referrals guided by Oxfam’s policies and guidelines for managing information and relevant professional standards in protection work.
Proficiency in Microsoft Office.
Enabling vulnerable people to participate fully in their social and economic life and build stronger, more sustainable and inclusive communities in Project communities.
Deliver accountable and collaborative casework that respects the culture and context of each child, young person, family and community and is based on timely sharing of accurate information to ensure that the support meets their identified needs.
Undertake assessment / investigation and on-going family work to identify and address safety and risk concerns for children and young people.
Model ethical and curious casework that is responsive to the changing needs of children, young people and families.
Build relationships within practice and legislative frameworks to create change in families and keep children and young people safe.
Develop and maintain networks and relationships with key stakeholders to deliver appropriate services for children, young people and families.
Provide, coaching, advice and support to less experienced caseworkers and participate in training and orientation activities.

Requirements

Experience working in a community-based setting for at least 1 to 2 years preferred.
Knowledge of some medical terminology preferred
Basic computer, IT and communication skills
Ability to initiate and maintain positive working relationships
Understand the community served -community connectedness
Diploma or its equivalent
Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred.
Written and oral fluency in Hausa, Kanuri and English language. Experience working in a multi-cultural/religious setting.

How To Apply
Candidates should send their CV and application letter to : info@hipcityhub.com with position applied for as the subject

Sorry the application deadline for this job has elapsed

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Case Management Support Officer at A non-profit human development organisation

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