VAS Application Support Analyst at Dahfex Global Solutions
Employment Nigeria
07-Oct-2017
LAGOS ,
IT and Telecoms
Dahfex Global Solutions (DGS) a Telecoms VAS firm delivering customer-centric and revenue-driven Value Added Services to Mobile Network Operators.
POSITION : VAS Application Support Analyst
Responsibilities
- Responsible for effective design, development, implementation and management of varying web and database applications including server management.
- Reporting, monitoring activities on the VAS Applications/platforms, performance, system Analysis and improvement
- Resolving escalated customer and/or MNOs complaints.
- Participation in products conceptualization, development, integration including UAT, deployment and post launch activities.
- Responsible for Windows server management and database management.
- Design, develop, and implement Web Applications that will interact with MNOs’ platforms.
- Testing, integration, implementation and maintenance of deployed VAS applications and services on the MNOs’ platforms.
Qualifications
- Bachelor's Degree or HND with a minimum of 2nd class upper in Computer Science, Engineering and any other relevant fields.
- Be result-oriented and move fast to meet customer needs.
- Leadership ability with excellent interpersonal communication skills.
- Have a sharp business development focus and demonstrative innovative approaches.
- A self-starter, someone who demonstrates by getting out in the marketplace
- Analytical skills able to draw conclusions from data, management information and trends
- Knowledge of Telecommunications VAS ecosystem will be an added advantage
- 2 years’ work experience in the Telecommunications industry.
- Able to operate in a performance driven organization.
Skills
- Ability to manage time effectively and adapt quickly to changing priorities.
- Knowledge of SQL Databases & basic network configuration.
- Work independently under pressure with minimum supervision a university degree with relevant experience.
- 2 years’ experience post NYSC with experience in database management, Windows server management, web application management, VPN configuration with a proven record of success.
- Knowledge of Microsoft SQL Server development and administration skills. Problem Solving and Troubleshoot
- Ability to troubleshoot and solve problems.
- Experience in any of the development languages/environments PHP, C++.NET (C#, VB), ASP, JavaScript, JQuery, XML, soap language etc.
- Knowledge of Windows OS and LINUX/UNIX operating systems.
- Foresight to anticipate and address potential issues before they become issues.
How To Apply
Candidates should send their CV's to:careers@dahfexglobalsols.com with position applied for as the subject
Sorry the application deadline for this job has elapsed
