Front Desk Officer at Enroyale Global Services Limited

 Employment Nigeria 14-Oct-2017 ABUJA , Customer Service  

POSITION : Front Desk/Cashier Officer

Responsibilities

  • Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Ensure that clients make payment for services before they exit the restaurant
  • Keep clear records of payments received and make detailed notes of balance payments
  • Check companies emails and respond to them accordingly; draw the attention of management to certain mails when necessary
  • Ensure outstanding customer care at all times.
  • Provide customers with information on freshly baked products and their ingredients
  • Maintains a friendly, cheerful and courteous demeanour at all times.
  • Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
  • Take up other duties as assigned.

Qualifications

  • Minimum of HND or equivalent with a minimum of two (2) years’ relevant experience in a customer facing role.
  • Possess retentive memory to remember bookings
  • Ability to pay attention to details
  • Ability to maintain orderliness.
  • Strong communication and people skills
  • Customer service orientation
  • Proficient in English (oral and written)
  • Excellent phone etiquette
  • Excellent communication skills
  • Multitasking ability

How To Apply
candidates should send their applications and CV's to:careers@enroyale.com



Sorry the application deadline for this job has elapsed



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