British American Tobacco is recruiting to fill the position below:
POSITION : IT Service Management Analyst
Responsibilities
Focused on Operations, this IT role is responsible for delivering business value and improving operational efficiency across IT demand, project delivery and services.
The role has full IT responsibility for Operations and covers both IT Services and business engagement aspects, ensuring optimal stakeholder management and alignment of IT KPIs to agreed SLA.
Requirements
5 years+ experience in managerial level IT
Evidence of working and engaging with customers and especially senior business stakeholders
Flexibility, able to deal well with ambiguity and ability to learn quickly
Good interpersonal and communication skills
Able to exert influence in order to reach a solution.
Project Management skills and certification; good analytical and planning skills.
Competence, experience and certification in IT Infrastructure Library would be an added advantage
Ability to demonstrate a good awareness of relevant business activities
Desirable Requirements:
Knowledge of standard operations processes and their undergirding technical processes would be additional advantage.
Sorry the application deadline for this job has elapsed
Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated
to any of these companies whose vacancies we publish. Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, .
Click Here
