Bolton White Hotels & Apartments - Our luxury accommodation in the heart of Garki and Wuse zone 7 in Abuja offers unparalleled guest services. Bolton White Hotels & Apartments is recruiting to fill the vacant position below
POSITION : Housekeeping Supervisor
Responsibilities
- Prepare, distribute, and communicate changes in assignment sheets/work boards.
- Communicate issues to next shift. Complete required paperwork. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Qualifications
- At least SSCE
- At least a minimum two years working experience in a similar position
- Must be able to communicate in English.
How To Apply
Candidates should send their Application Letter and Resume/CV's to: jobs@boltonwhitehotel.com with position applied for as the subject
Sorry the application deadline for this job has elapsed
