School Kits Limited a leading professional school outfitting company is recruiting to fill the position below:
POSITION : Retail Sales Manager
Description
The Retail Sales Manager is responsible for overseeing the running and overall operational success of the Store assigned to you.
Responsibilities
- Attend to customer inquiries (including but not limited to school clients)
- Deal with customer Queries, resolution of complaints and escalate when necessary
- Maintain awareness of market trends and monitoring what competitors are doing
- Manage petty cash expense at the outlet
- Keep abreast of developments within the Lekki metropolis
- Train and develop the staff working under you (leadership and personnel effectiveness)
- Attendance Register to be kept and monitored for all reporting staff
- Ensure the overall cleanliness of the outlet
- Acquaint subordinates with product knowledge and software training where necessary
- Manage/Motivate Retail Sales Executives and support staff to meet or exceed sales targets
- Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
- Keep track of stock ordering through inventory management software
- Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends- to head of Supply Chain department
- Monitor the re-order level of inventory for your outlet
- Take ownership of the outlet
Qualifications
- A minimum of B.Sc or HND in any social science field
- A maximum of 4 years retail experience in a managerial role
- Candidate must be dynamic and self-led
Competence:
- Familiarization: it’s very important you and your team are very familiar with the items on display- prices, functions and value proposed for the client
- Sales: everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to sales
- Decision making ability: It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the business
- Leadership: You must be able to lead and motivate your team
- Communication: excellent communication and people skills is very essential
- Customer service: Customer pays the bill. You must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you can
- Responsibility: You must develop a sense of responsibility towards all company property- items for sale, generator, water supply, environment cleaning, refuse disposal, furniture and fitting, computers and accessories
- Ability to work under pressure especially during the peak period and handle challenging situations
- Personal attributes: Confident, Self-driven and Enthusiastic.
How To Apply
Candidates should send their Applications and CV's to:humanresources@schoolkitsng.com
Sorry the application deadline for this job has elapsed
