VACANCY FOR SALES & OPERATIONS MANAGER (5 Positions -job ref: SOMC)
streSERT Services Limited
21-Nov-2017
₦300,000 - 600,000
LAGOS ,
Marketing and Sales
Our client is a Multinational Manufacturing Company with head office in Lagos.
Job Location: Lagos State.
Purpose of the role:
- Develop an in-depth knowledge of core products via successful completion of required sales training program, and utilize this knowledge to successfully lead Sales Support operations.
- Analyse performance metrics data and leverage it to effectively coach and develop the Sales Support team.
- Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
- Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
- Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
- Work closely with Regional Sales Managers and the Pricing Analysts to address contract issues or concerns and to ensure timeliness of contract review.
- Approve expenses and manage profitability reporting as it relates to field metrics.
- Identify opportunities and weaknesses within outlets and makes proposals to create value and increase operational efficiency.
- Continuously research and remain knowledgeable of industry trends and competition.
- Complete sales forecasts and sales activity reports and presentations in a timely manner.
Role Responsibilities:
- Build direct relationship with Channel Partner (CP) and monitor operational excellence
- Ensure Channel Partner compliance with the organization’s requirements (e.g. making sure that CP exclusively sells the company’s product)
- Record CP performance against pre-determined KPIs (Organization’s truck CICO <6 hours, CP dispatches orders in <1 day etc.)
- Daily alignment with CP on orders to be dispatched and drafted route plans
- Manage execution of the organization’s sales and promos
- Address CP concerns or complaints and document issues for further resolution
- Manage collection and integration of data
- Perform daily CP account reconciliation and data control
- Supervise data quality of aggregated order information in the ordering tool
- Authorize addition of new outlets/deletion of closed outlets in the ordering tool
- Check stock in CP warehouse and record daily updated with the ordering tool
- Organize and track weekly activities of Team Lead and Field Sales Agents
- Announce any trade promos, new products, etc.
- Supervise sales leaderboard and KPI tracking
- Supervise hiring of new Field Sales Agents
- Lead sales excellence trainings and create quarterly job reviews for Field Agents and Team Lead
Accountabilities:
- Weekly meetings with Field Sales team to track performance
- Weekly check in with Channel Relationship Manager (CRM) to highlight urgent issues and receive any key announcements
- Prepare and present weekly CP performance update
- Align on objectives/strategies to drive CP performance
KPI Responsibility
- Responsible for Inventory Management/ Sales KPIs
Education, Knowledge and Experience Requirements:
Education
- Bachelor’s Degree in relevant field.
- Higher degree in relevant field such as Marketing, MBA etc is highly desired and of additional advantage.
- Other certifications and relevant training are desirable.
Critical Knowledge
- Strong interpersonal skills and an ability to build rapport with customers.
- Previous operations experience and an organised approach to work.
Critical Experience
- Minimum of 7 years previous experience working as sales Manager in a FMCG sector.
Functional Competencies
- Must be a good team player, must be innovative and proactive
- Must be customer service oriented
- Target driven and proactive
- Hardworking with a strong work ethic.
- Technology savvy
- Good people skill with ability to communicate effectively
- Excellent Communication Skills
Salary & How to Apply:
- Proposed salary is between N3,000,000 – N 9,000,000 gross per annum
- QUALIFIED APPLICANTS SHOULD FORWARD CVs to‘recruitment@stresertservices.com’ using ‘SOMC‘ as subject of mail before 21st November 2017.
Sorry the application deadline for this job has elapsed
