Taxify a ridesharing apps. Our mission is to build the smartest way to move in cities - more convenient than public transport, but cheaper than driving your car.
POSITION : Customer Support Specialist
Responsibilities
Represent Taxify in any English spoken market, primarily the local market at first
Support all Taxify users and help them get the most out of our apps
Create loyal fans by showing them we really care
Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
Be a key player in building a support team in a challenging hypergrowth environment
Requirements
Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
Be a hustler, not stopping after 20 obstacles a day
Understand what does outstanding customer support look like and be ready to go the extra mile
Be always ready to put customers first, be passionate about helping others
Have excellent spoken and written English, any other language is a plus
Be passionate about new technology and ridesharing
Offer
No corporate BS
A super motivated and talented team to work with
Flexible working hours
Competitive salary
Amazing experience working in one of the fastest growing start-ups in the world
Unique opportunity to shape the transport industry in EMEA
Free Taxify credit
Sorry the application deadline for this job has elapsed
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