Vacancy at Taxify for Customer Support Specialist

 Employment Nigeria 09-Dec-2017 LAGOS , Customer Service  

Taxify a ridesharing apps. Our mission is to build the smartest way to move in cities - more convenient than public transport, but cheaper than driving your car.

POSITION : Customer Support Specialist 

Responsibilities

  • Represent Taxify in any English spoken market, primarily the local market at first
  • Support all Taxify users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify's customer support
  • Be a key player in building a support team in a challenging hypergrowth environment

Requirements

  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
  • Be a hustler, not stopping after 20 obstacles a day
  • Understand what does outstanding customer support look like and be ready to go the extra mile
  • Be always ready to put customers first, be passionate about helping others
  • Have excellent spoken and written English, any other language is a plus
  • Be passionate about new technology and ridesharing

Offer

  • No corporate BS
  • A super motivated and talented team to work with
  • Flexible working hours
  • Competitive salary
  • Amazing experience working in one of the fastest growing start-ups in the world
  • Unique opportunity to shape the transport industry in EMEA
  • Free Taxify credit


Sorry the application deadline for this job has elapsed



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