Vacancy at Lagos Business School for Information and Communication Technology Oficer
Employment Nigeria
23-Dec-2017
LAGOS ,
IT and Telecoms
Lagos Business School is recruiting to fill the position below:
POSITION : Information and Communication Technology
Description
- It will also play a leading role in the improvement of services and the adoption of recommended standards, policies, procedures and processes – especially in the migration of LBS ICT infrastructure to agreed architecture and subsequent operation.
- Responsible for the management of all ICT infrastructure services delivery.
- It will own, operate, monitor and optimize the technology infrastructure and contribute greatly in total cost of ownership (TCO) reduction.
Responsibilities
These include but not limited to the following:
- Responsible for all the hardware components of the network (including UPS, PABX, IP telephony solutions, Voice over IP, local area network, switches, routers, firewall, Internet access) and their interconnections.
- Work closely with other members of the ICT team to ensure proper implementation of all ICT infrastructure and their alignment to business needs.
- Ensure the smooth functioning of the networking infrastructure of the School at all times.
- Responsible for the implementation, installation and maintenance of ICT infrastructure components of LBS networks.
- Serve as contact point for all ICT infrastructure technical service enquiries.
Provide the necessary expertise, guidance and systems to ensure adequate delivery of:
- ICT inrastructure projects
- ICT infrastructure changes
- ICT infrastructure vendor management
- ICT asset management
- Ensure that agreed ICT policies and standard IT service management processes are applied in all assigned responsibilities
- Work closely with ICT team members to understand service requirements and ensure adequate planning, design, implementation and transition to agreed service model
- Adequate understanding of business and ICT end-user needs and subsequent translation into technical scope of work that will aid realization of the identified requirements.
- Ensure good working condition of all deployed audio visual devices by working closely with all relevant stakeholders.
- Ensure effective evaluation of business risks and issues related to operational incidents and changes.
- Implement appropriate risk management processes and take timely actions in managing potential points of failure.
- Plan and manage assigned responsibilities to ensure excellent delivery of agreed objectives and outputs.
- Serve as the subject matter expert in all ICT infrastructures related projects.
Qualifications : B.Sc Computer Sc./Electrical Engr. An additional post graduate degree will be an added advantage (PgD, MBA, MSC, etc).
Professional Qualification: Various ICT certifications is an added advantage e.g. CCNA, CCNP, MCSE.
Experience: Minimum of 4 years ICT related experience in a medium/large organization.
Key Performance Indicators:
- Well planned change control and minimum unplanned downtime of ICT facilities
- Security of networks, systems and data
- Continuous development approach to skills
- Appropriate ICT networks whilst ensuring continuous availability for all users
- Effective resolution of technical problems through appropriate resource management and issue prioritisation
Requirements:
- Versed knowledge of modern communication and structured building cabling systems (including fiber optics).
- Experience in writing and reviewing technical briefs for very complex ICT infrastructure installations
- Experience in the operation and management of modern data centre ICT facilities (backup power, cooling systems, equipment racks, cabling systems)
- Very good knowledge of wireless and wired network infrastructure technologies, especially TCP/IP, Ethernet and encryption.
- Good knowledge of voice communication technologies - Voice over IP (VoIP), IP telephony and Cisco unified communications tools.
- Project management skills using PRINCE2 or PMBOK
- Good working knowledge of audio visual systems and CCTV (closed circuit television).
- Honours’ degree in Computer/Electronic/Electrical Engineering with up to 4 years post graduation experience.
- Excellent relationship is required with internal customers ranging from staff members, senior managers, management and students
- Liaison must be maintained with ICT colleagues at all levels
- Good understanding of business orientation and satisfactory skills in business analysis
- Thorough knowledge of ICT network/systems design, analysis and productivity tools.
- Excellent project planning, change management and time management skills
- Good and flexible communication, interpersonal and influencing skills
- Continuous approach to upgrading of ICT skills
- Supplier management skills
- Good written and spoken English
- Links with external suppliers, including external service providers of other departments in the School - especially Operations.
Salary Grade
How To Apply
Candidates should send their Applications and CV's to:careers@lbs.edu.ng
Sorry the application deadline for this job has elapsed
