JOB TITLE: CALL CENTRE EXECUTIVE
Our client, an ICT and Internet service provider company have
an opening for a Call Centre Executive
Required Qualification and Experience
The required candidates are to meet the following criteria.
· Possesses at least one-year experience in call centre operations (inbound calls).
· Live within good proximity to the office location(IKEJA).
· Not more than 30 years old.
· Possesses a first-degree certificate in any field of study.
· Must have completed their National Youth Service obligation.
Required Job Functions
● Receiving/making inbound calls to customers; facilitating, solving, interacting and providing effective customer service to exceed customer expectation and meet corporate objectives.
● Provide resolution of all queries received,
● Escalating and following-up on all product and service enquiries,
● Suggestive selling to customers by introducing products (especially new products).
Qualified and interested candidates should forward cv and cover letter indicating current and expected salary.
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