Maintenance Supervisor

eRecruiter Nigeria Limited 10-Jan-2018 ₦100,000 - 150,000 LAGOS MAINLAND , Hotel And Tourism

Our client is one of the world’s largest provider of in-flight services. These include catering, onboard retail, in-flight equipment and logistics, consulting and lounge services. The company’s extensive know-how in culinary excellence and logistics has led to its successful entry in adjacent markets, such as train services and retail. They now have an opening for Maintenance Supervisor for Nigeria to be based in Lagos.

Job Profile

The job incumbent maintains building systems and equipment by completing preventive maintenance schedules; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts in building systems and equipment; and supervising staff to ensure the smooth running of all building systems in accordance to Company standards and specifications.

Reporting Lines: Maintenance Manager/ Operations Supervisor Manager

Direct Report: Maintenance Officer

Key Responsibilities

Technical Tasks

Evaluates functionality and reliability of machinery, equipment and building systems by conferring with operating departments; identifying problems and requirements and resolving all issues.
Maintains function and reliability of machinery, equipment and building systems by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts.
Improves function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions

Customer Service

Greet and provide a high level of customer service to visitors and fellow employees
Effectively manage all complaints and ensure that processes are put in place to prevent future recurrences

Compliance

Maintains safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
Adhere and ensure that all subordinates adhere to all company safety principles and guidelines
Maintain confidentiality on the company’s business affairs at all times
Ensure punctuality
Adhere to all staff and company policies
Actively participate in training related to role.

Communication

Ensures effective communication between staff by maintaining a secure and friendly working environment
Establish and maintain effective inter-departmental working relationships
Attend all required meetings when and where required
Provide accurate and timely information when and where required
Communicate courteously

Co-ordination/Leadership

Contribute to the development of maintenance budget and ensure compliance
Provides guidance to maintenance technicians
Support and facilitate control on operational costs
Guides and trains the subordinates on a daily basis to ensure high motivation and economical working environment

Key Requirements

Minimum of an Engineering Diploma or its equivalent
3-5 years work experience in a mega facility or a full-service mega hotel; and a minimum of 2 years in a similar role.
Knowledge and experience of building systems and equipment is mandatory
Good understanding of technical principles and regulations
Communication skills, customer orientation
Good leadership skills.
Intercultural sensitivity
Fluent English

Key Competencies

Job knowledge
Troubleshooting
Equipment Maintenance
Job Scheduling
Effective communication
Good interpersonal skills
Customer focus and delivering expectations
Attention to detail
High Energy
Multi-tasking
Teamwork orientation
Task focus and methodological work approach
Compliance
Management skills
Technical leadership

Key Performance Indicators (KPI)

Reduced overtime worked against plan
Schedule compliance
Reduced time taken to answer maintenance calls
Budget compliance
Critical Equipment availability
Reduced number of breakdowns (Unplanned maintenance)
High production equipment performance
Personal cleanliness and Hygiene
Positive feedback and good interactions with employees and guests
Prompt and accurate reports on all accidents and related incidents
Punctuality at work and attendance of all required meetings
Adherence to all staff and company policies
Effective communication with employees and guests
Maintains confidentiality of all company and employee information
Positive output and high productivity of subordinates

Sorry the application deadline for this job has elapsed

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Maintenance Supervisor

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