Career Opporttunity at Qatar Airways

 Employment Nigeria 10-Feb-2018 LAGOS , Aviation   Customer Service  

POSITION : Reservations & Ticketing Supervisor 

Requirements 

  • Relevant Vocational, Tertiary or Trade qualification combined with a minimum of 4 years of job-related experience within the airline, travel or hospitality sectors. 
  • 4 years' experience supervising staff is required and you will need to have completed a recognized IATA or Airline Advanced Passenger Tariff and Pricing Course and have a thorough knowledge in Pricing and Fares.
  • Have detailed knowledge of a Computer Reservation System (eg. Amadeus) and be fluent in both English and Arabic languages (written and spoken).

Responsibilities

  • Support the staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing, on a daily basis
  • Handling customer requirements and cases professionally
  • Handle Group and Travel Agency inquiries
  • Dealing with all mishandled passengers, NORECs, and DNBs as required each day
  • Briefing staff on a day to day basis and keeping them updated with relevant changes in the industry and for QR products and services
  • Plan, supervise and support the reservation and ticketing agents in order to achieve optimal customer satisfaction and surpass the annual revenue targets. 
  • You will also encourage teamwork, consistency of service and proper coordination.
  • Supervise and motivate staff and ensure quality of work meets the Airline standard
  • Prepare staff roster to ensure proper distribution of manpower on weekly optimum utilization

Remuneration : Competitive compensation and benefit packages.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Payroll Officer at Maventeq Systems Limited

Accounts Receivable Officer at Sahara Group

More

GET FREE JOB ALERTS

POPULAR JOBS

Consultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)

Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)

Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)

Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)

Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)

Accounts Receivable Officer at Sahara Group

Quality Control Officer at Sagar Vitaceuticals Nigeria Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,