Head of Retail Operations at Persianas Retail

 Employment Nigeria 31-Jan-2018 LAGOS , ABA , Marketing and Sales  

Persianas Retail creates pathways into Nigeria’s rapidly evolving retail sector for some of the world’s best loved fashion, leisure and lifestyle brands. We succeed by developing tailored retail environments, consultancy, marketing and agency services that firmly establish our clients’ brands in the hearts and minds of the nation’s aspirational buying public.

Job Title: Head of Retail Operations


Job Description

  • Works with the CEO and other Heads of Department to influence the creation and communication of the company strategy and Business priorities
  • Translates the company’s strategic goals into retail operational plans, to achieve growth in sales and profit
  • Performs quarterly performance reviews for Direct Reports
  • Develops operational processes in line with industry standards
  • Builds a strong sales management and performance culture with the operations team, spends time coaching unit heads
  • Maintains a strong business relationship with business partners i.e. Principals, Financial Institutions, while developing new relationships with potential partners
  • With the CEO, develops and implements a retail expansion strategy and execution plan including site selection, store design and timelines
  • Oversees the planning, development and implementation of marketing and promotional campaigns
  • Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
  • Takes decisions on matters relating to day to day retail operations, within defined work area, including the strategic planning of resources


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