Customer Service Officer at Olive Prime Psychological Services

 Employment Nigeria 22-Feb-2018 ABUJA , Health   Customer Service  

The Olive Prime Psychological Services is recruiting to fill the position below: 

POSITION : Customer Service Officer

Requirements

  • Minimum of HND/ BSC in a relevant course
  • Must have completed NYSC.
  • Attention to detail.
  • Good listening ability.
  • Strong communication and interpersonal skill.
  • Excellent relationship management.
  • Proactive problem solving approach.
  • Stress tolerance.
  • High level of professionalism.
  • Ability to maintain strict confidentiality.
  • Must have excellent interpersonal skill
  • Proactive problem solving skill and a friendly disposition
  • Related working experience will be an added advantage .

 Responsibilities

  • Interfacing with visitors/clients and clearly address their inquiries. Focus on providing exceptional services resulting in customer satisfaction.
  • Patient Files: Opening of patient files for newly registered patients, allotting Hospital and Medical record Number, and retrieving of patient files when client come for follow up.
  • Provide secretarial support: filing, answering telephone calls, compiling and typing of official documents as required, photo copying and distributing materials, correspondence.
  • Patient Management: Serves as the first contact to parents and their wards, and maintains a cordial relationship with them.
  • Clearly address their inquiries
  • Opens files for new clients after registration fees has been paid
  • Take enquiry from patients or their relatives, upon admission inform patient’s family member about our prices and ensure they fill the “Inpatient Admission form”.
  • Print out copies of price list for both in and Out Patient prospects. Take UDT enquiries and contact the Ward manager/Nurse on duty for the exercise.
  • Receive, dispatch and disseminate official correspondence
  • Assist in the procurement of office items when need arises

How To Apply
Candidates should forward their CV's to: recruitment@theoliveprime.com  with position applied for as the subject



Sorry the application deadline for this job has elapsed



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