Technical Support Engineer at Lorache Group

 Employment Nigeria 08-Feb-2018 LAGOS MAINLAND , Customer Service  

Lorache Group is a Marketing Management, Human Capital Development and Business Process & Strategist Consultancy Outfit, registered with Company & Allied Commission (CAC) of Nigeria to perform such businesses.

Lorache works cut across multiple industries, including the consumer goods, finance, capital market, pharmaceutical, telecommunication, entertainment and leisure sectors etc. Basically, we develop integrated sales and marketing strategies focused around the point of purchase. We also devise transformational strategies through organization design, process definition, and commercial ability development.



Job Title: Technical Support Engineer

Major Deliverables

  • Manage incidents, respond to requests for technical assistance in person, via phone & email
  • Responsible for supporting post-sales customer activity remotely and on-site.
  • Responsible for carrying out detailed Site Survey & maintain proper documentation
  • Perform installation and implementation and network integration at customer’s site
  • Promptly investigate, resolve & report any incidents, errors, events or deviations.
  • Ensure installation, maintenance and troubleshooting is carried out within agreed OLA.
  • Responsible for resolving concerns on signal strength, signal to noise ratio and similar parameters in accordance to Spectranet approved standard.
  • Share insight & appropriate action against bandwidth consumption, virus infection and security threats.
  • Track and route problems and requests and document resolutions
  • Prepare daily activity reports
  • Inform management of recurring problems.

Requirements/Qualifications

  • HND / Graduate / Post Graduate in Electrical / Electronics /Computer /Communication /InfoTech.
  • Desired Experience: 1 to 3 years in similar profile.

Essential Attributes:

  • Proficient in WiFi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN,Device/Network level, Troubleshooting.
  • Computers (OS & Application Level), Analytical, Internet and Tech savvy, Customer Focused, Team Player.

Desired Results:

  • Relevant Industry Experience, been on the front desk handling customers and team

How to Apply
Interested and qualified candidates should forward their CV's to: jobs@lorachegroup.com Using the position applied for as subject of the mail.

 



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Legal Counsel Corporate, AOBO & TCS at Maventeq Systems Limited

Strategic Sourcing Analyst - SRM Lead at Maventeq Systems Limited

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

Secretary at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,