SUPERVISOR TECHNICAL SUPPORT

 LORACHE LIMITED 02-Mar-2018 PORT HARCOURT , IT and Telecoms  

URGENT VACANCY

POSITION: SUPERVISOR TECHNICAL SUPPORT

LOCATION: PORTHACOURT

MAJOR DELIVERABLES

  1. A candidate who can manage motivate and develop technical support group
  2. Responsible for line management with effective and innovative leadership attributes
  3. Monitor ticketing management portal, job allocation/assignment and individual team member performance
  4. Model best practice reflecting fairness and equality in all aspect of the role
  5. Adhere best team practice to ensure excellence service ,delivery within time frame
  6. Generate and share daily reports on team performance and unique/peculiar issues observed in network
  7. Inform management of recurring  problems and its impacts
  8. Relevant industry experience preferred
  9. Promptly report any incidence ,error, event or deviation from deployment plans
  10. Identify and escalate situations requiring urgent attention to appropriate department
  11. Strong appreciation of the impact of processes and performance on customers

 

FUNCTIONAL / DOMAIN: Customer Service / Technical Support Group

REPORTING TO: HOD CSG

QUALIFICATION: HND/Graduate/Post Graduate in: Electrical/ Electronics/Computer/Communication or proven IT/Tele Com Experience

DESIRED EXPERIENCE: 3-5 years in a leadership profile

ESSENTIAL ATTRIBUTES

  1. Computer Knowledge ,Internet and Tech savvy, Customer query resolving skills, Sales Acumen, Customer Focus, Excel Knowledge is a MUST
  2. A candidate who can speak and understand these Languages: Hausa. Yoruba, Igbo &English.

 

DEADLINE: 2nd of March, 2018

Qualified candidate should forward updated Cv to: jobs@lorachegroups or lorachejobs@gmail.com

using position applied for as subject of the mail



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Latest Nationwide Jobs in Leadway Assurance Limited 2011

Class Teacher at Smart Partners Consulting

Graduate IT Officers at Paramount Medical Services Limited

Latest Job at System Waves Technologies

Job at Massimo Saverio Nigeria Limited


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Payroll Officer at Maventeq Systems Limited

Accounts Receivable Officer at Sahara Group

More

GET FREE JOB ALERTS

POPULAR JOBS

Consultant (Orthopaedic & Traumatology Paediatrics) at the Lagos University Teaching Hospital (LUTH)

Consultant (Haematology & Blood Transfusion) at the Lagos University Teaching Hospital (LUTH)

Consultant (Anatomic & Molecular Pathology) at the Lagos University Teaching Hospital (LUTH)

Medical Officer (Clinical Pathology) at the Lagos University Teaching Hospital (LUTH)

Consultant (Medicine - Rheumatology) at the Lagos University Teaching Hospital (LUTH)

Accounts Receivable Officer at Sahara Group

Quality Control Officer at Sagar Vitaceuticals Nigeria Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,