Customer Support Officer at Vivid-Tech Solutions and Services

 Employment Nigeria 29-Mar-2018 LAGOS , Customer Service  

Vivid-Tech Solutions and Services,  a Messaging Service provider is recruiting to fill the position below:

POSITION : Technical Customer Support Officer

Requirements

  • Minimum of B.Sc in relevant field
  • 0-2 years working Experience.
  • Must have Excellent communication skills.
  • Must be ready to operate on shift (Morning/Afternoon).
  • Ability to work under pressure.
  • Excellent Numerical and Analytic Skill.
  • Must be ready to work on weekends (Saturday/Sunday including Public Holidays).
  • Working knowledge of the computer is required.

Responsibilities

  • Communicating courteously with customer through phone, face to face and email.
  • Respond promptly to customer's complaints and issues.
  • Obtain and evaluate all relevant information to handle company's product and services.
  • Troubleshooting and maintenance of facilities to ensure excellent service delivery.
  • Provide recommendation and improvements to customer service based on feedback received from customers.

How To Apply 
Candidates should send their CV's and Applications to:doladeji@vivid-tech.com



Sorry the application deadline for this job has elapsed



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