VACANCY FOR A Project Support Officer AT ByteWorks Technology Solutions Limited

 Employment Nigeria 07-Apr-2018 LAGOS , IT and Telecoms  

ByteWorks Technology Solutions Limited a Software Development Company is currently recruiting to fill the position below:

POSITION : Project Support Officer

QUALIFICATIONS

  • University Degree in Computer Engineering, Computer Science or any related degree
  • Relevant Experience in IT
  • Linux and sql  knowledge

RESPONSIBILITIES

  • Performing thorough internal QA on any process due for test and reverting necessary observations and changes to the party responsible. Following up on same
  • Compiling a report of the Issues received from modules stating the resolved and pending issues and sending the report out to the team. Following up on same
  • Assists in Compiling the support log of the complaints made
  • Replying to the complaints that come as they come, while the Issues complained about are being logged.
  • Preparing reports or minutes of meeting (if any) and sending to the head project manager for review.
  • Ensuring the client completes the support request form for any support activity offered to the client and also logging it in an excel document such that the ID on the document for a particular support request is the same with the request ID on the form for the same support request. Also escalating to the project manager and the party responsible
  • Assists in the Creation and Execution of Project plans
  • Ensure client satisfaction

How To Apply
Candidate should send their Application Letter, which must include class of degree and a CV: careers@byteworks.com.ng 



Sorry the application deadline for this job has elapsed



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