As a Receptionist, the candidate will be the first point of contact for our company
Our Receptionist’s
duties include attending to visitors and dealing with inquiries on the phone and face to face. Supplying information regarding the organization to the general public, clients and customers
Candidate will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards
Requirements
Minimum of HND or B.Sc
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Knowledge of customer service principles and practices
Keyboard skills
Ability to work a switchboard
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude.
Responsibilities
Answer telephone, screen and direct calls
Take and relay messages
Provide information to callers
Greet and welcome guests as soon as they enter the organization
Direct persons to correct destination
Deal with queries from the public and customers
Ensure knowledge of staff movements in and out of organization
Monitor visitor access and maintain security awareness by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Provide general administrative and clerical support
Prepare correspondence and documents
Receive and sort mail and deliveries
Schedule appointments
Maintain appointment diary either manually or electronically
Sorry the application deadline for this job has elapsed
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