Resolve faults on Radio Access Nodes (BSC, BTS and Transcoder).
Provide security information to all regional security offices across the country in order to protect all MTNN equipment’s through network surveillance.
Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
Provide ideas and feedback on network status to the relevant planning units based on specific KPIs such as Processor Load e.t.c.
Convey all faulty devices and hardware to field support engineers (Radio, Transmission, ESS and others) and NSMC Coordinator for replacement.
Assist Capital Program Group Engineers, Radio Engineers, Optimization and Support personnel with troubleshooting, diagnosing and resolution of BSS network faults.
Ensure proper management and implementation of all network changes according to the organization process and procedures.
Ensure NSMC Shift Hand-Over procedure is strictly adhered to.
Responsible for monitoring and improving Network performance by providing real time and prompt resolution to all network faults on MTNN network.
Manage Network Changes and ensuring that changes on MTNN network are in line with company policies and procedures
Ensure value is created by optimising business projects/activities
Activate newly integrated BTS sites and Nodes (core element) after normal working hours, weekends, and public holidays to ensure optimal network performance and meet business objectives and plans at all times.
Carry out network management; faults detection, troubleshooting, escalation and resolution of all Base Station Sub-Systems/ Nodes.
Detect, diagnose and acknowledge all alarms from all Base Station Sub-Systems Nodes or Elements.
Ensure real time performance management of all Base Station Sub-Systems network elements.
Provide daily reports and recommend action steps to be carried out to improve network quality.
Perform routine maintenance on all BSS network nodes across the country.
Identify malfunctioned BSS network element and trouble spots using various management tools such as Ericsson TMOS, Huaweii Manager M2000, REWSS, and REMEDY etc.
Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work, change request and access to all MTN location.NSS, TX/MPLS)
Condition:
Normal MTNN working conditions
May be required to work extended hours
Open plan office
Experience & Training
First degree in Electrical Electronics /Computer Science/Engineering or a relatedfield.
UNIX,CCNA certification beneficial
Minimumof 3 years’ experience in an area of specialisation; with experience workingwith others
Experienceworking in a medium organization
Hands-onexperience in light current, telecommunications or a related field.
Experiencein GSM switching environment preferably working on Ericsson, Huawei and Siemensswitches is desirable
Training:
Basic knowledge of IPInfrastructure and Networking in an Operations and Maintenance Center, NetworkManagement Center and Network Operations Center
Minimum Qualification
B.Ed, B.Eng, B.Sc, B.Tech or HND
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