Customer Service Representative at Mark Gray Industry Limited

 Employment Nigeria 29-Jun-2018 LAGOS , Customer Service  

Mark Gray Industries Inc. believes that we must embrace the challenge of changes, do more with less, and be better than the competition. Implementing the required technologies allows us to be flexible and strategize, rather than following the status quo of today’s chemical industry.

We recognize that our key to defining our products lies in the alliances formed with our specialized clients. We will ensure that ours is the “Right Chemical Solution"

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lagos

Job Description

  • We are looking for a customer-oriented service representative. In this position, the qualified candidate will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Requirements

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Tertiary school diploma(OND/HND) in Business Administration or other related field.

 

How to Apply
Interested and qualified candidates should send their Applications and CV’s to: info@markgrayindustries.com with the subject “Customer Service Representative”.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Head Services and Maintenance at Maventeq Systems Limited

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Payroll Officer at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

Accounts Receivable Officer at Sahara Group

Financial Analyst and Project Evaluation Officer at ECOWAS Bank for Investment and Development (EBID)

Immigration/Visa Officer, PHC & Lagos in a Multinational Oil and Gas Company

PTM Archive Co-Ordinator (PHC) at Maventeq Systems Limited

Head of Project Implementation and Monitoring Division at ECOWAS Bank for Investment and Development (EBID)

Talent Developer Assistant & Methods Lead in a Multinational Oil and Gas Company

Infrastructure Project Evaluation Specialist at ECOWAS Bank for Investment and Development (EBID)

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,