Operation Manager at Management Sciences for Health (MSH)
Employment Nigeria
24-Sep-2018
ABUJA ,
Managerial
Management Sciences for Health (MSH), a global health nonprofit organization, uses proven approaches developed over 40 years to help leaders, health managers, and communities in developing nations build stronger health systems for greater health impact. We work to save lives by closing the gap between knowledge and action in public health. Since its founding in 1971, MSH has worked in over 150 countries with policy makers, health professionals, and health care consumers to improve the quality, availability and affordability of health services.
We are recruiting to fill the position below:
Job Title: Operation Manager
Location: Abuja
Grade: J
Group/Office: HPG
Dept/Unit: GEN (General)
Project/Program: A577 - PMI-S
Reports To: Director Finance and Administration
Overview
- The Operations Manager has primary responsibility for ensuring that MSH operations in Nigeria are functioning efficiently and effectively, and aligns to support attainment of project results and client expectations.
Specific Responsibilities
- Develop and execute responsive and appropriate operations management systems (for office management, local procurement, fleet management and logistics, consultant and subcontractor administration, etc.) in line with local laws and regulations, MSH policies and standard operating procedures, and donor requirements.
- Lead and manage the operations functions by aligning staffing and systems with country projects and available resources to provide timely, cost effective, and high quality support and administrative services to all MSH country-based projects and activities.
- Ensure that all MSH in-country projects receive equitable, effective, timely, cost-effective, and high-quality operations and administrative support to all MSH in-country projects, in full compliance with local laws and available resources, and in an environment with adequate internal controls, adherence to contract/award regulations, MSH policies and standard operating procedures.
- Participate in routine management team meetings, and attend other meetings which are relevant to the operations activities, including country Operations Support Team (OST) meetings.
- Coordinate execution of internal/external operations, financial or program reviews or audits, and ensure timely follow up to review or audit conclusions and recommendations that are relevant to operations, in collaboration with the OST.
- Capacity building of team members.
- Coordinate and collaborate with the Operations Officer/PSOs and country OST to achieve resolution of pending operations issues, questions and home office operations support requests. Communicate with other MSH HQ-based parties (Groups, projects, corporate offices), as needed to ensure proper consultation and notification of important information and issues.
- Ensure that strong internal control systems are in place, and that MSH Code of Conduct and MSH’s Zero Tolerance practice are well understood by all staff in country.
- Assist DFA/ Lead to conduct regular and thorough risk assessments in country, and to monitor success of risk mitigation and risk control activities.
- Ensure appropriate segregation of operational activities within all MSH offices in country.
- Ensure that systems are in place in country to ensure that operations are managed and staff act in full compliance with local laws, adhere to contract/award and donor requirements, and comply with MSH policies and standard operating procedures
Qualifications and Experience
- Minimum of a Master's degree in Business Administration, Financial Management, Accounting, or other relevant discipline.
- Minimum of 10 years of progressive experience managing operations.
- At least 3 years management experience, preferably in Nigeria
- Comprehensive knowledge of US Government funded programs, regulations and requirements.
- Demonstrated success and familiarity in Nigeria.
- Analytical skills
- Organizational skills
- Demonstrated ability to work both independently and within a team
- Ability to assess priorities and manage a variety of activities with attention to detail
- Strong conceptualization, facilitation, and planning skills
- Possess outstanding professional reputation
- Demonstrated interpersonal, written, and oral presentation skills
- Excellent cross-cultural communication and active listening skills. Solid understanding of USG regulations and administrative procedures in the implementation of donor assisted projects required
- Familiarity with other donors and their requirements
- Fluency in English and dominant language of Nigeria.
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